Refund Policy

Effective Date: October 23, 2024.

At VIRO Technologies Inc., we take pride in offering AI-powered services to help creators generate high-quality thumbnails directly from videos. Our goal is to provide top-tier performance with transparency and fairness. Due to the nature of our services, we have established a clear refund and cancellation policy, adhering to Wyoming state laws and U.S. federal regulations.

1. Refunds and Sales Policy

All Sales Are Final: Once a payment has been processed, all sales are considered final. VIRO Technologies Inc. does not issue refunds under any circumstances, including but not limited to:

  • Dissatisfaction with the service.
  • Accidental purchases.
  • Changes in personal or business circumstances.

By purchasing our subscription-based services, you acknowledge that you have reviewed, understood, and accepted this policy.

2. Subscription Cancellation Policy

We understand that our clients may wish to discontinue their use of our services. To accommodate this, we have a flexible cancellation policy:

  • Eligibility: You may cancel your subscription at any time without needing to provide a reason.
  • Cancellation Process: To cancel your subscription, follow these steps:
    1. Log into your VIRO account.
    2. Navigate to the "Account Settings" section.
    3. Click on the "Manage Subscription" option and select "Cancel Subscription."
    4. Follow the on-screen instructions to confirm your cancellation.
  • Billing Cycle Continuation: Once your cancellation request is processed, your subscription will remain active until the end of the current billing cycle. During this time, you will retain full access to the service and its features. No further charges will be applied after the cancellation takes effect.
  • No Pro-Rated Refunds: VIRO Technologies Inc. does not offer pro-rated refunds for partially used billing cycles.

3. Data Retention and Privacy

In accordance with U.S. federal law and Wyoming state regulations, we respect your privacy and provide options regarding your data:

  • Post-Cancellation Data Retention: After cancellation, your account data may be retained for potential reactivation, should you decide to return. However, you can request full deletion of your data by contacting support, in compliance with applicable privacy regulations such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
  • Data Deletion Requests: If you wish for your data to be permanently deleted, you may send a formal request to our support team at [email protected]. We will ensure data deletion within 30 days, subject to legal requirements for data retention in certain cases.

4. Policy Amendments

VIRO Technologies Inc. reserves the right to modify this Refund Policy at any time to reflect changes in our services or legal obligations. Any updates to the policy will be posted on our website, and users are responsible for reviewing the policy regularly.

  • Effective Date of Changes: Any modifications to this policy will take effect on the "Effective Date" listed at the top of this document.
  • Continued Use of Services: By continuing to use our services after any amendments, you acknowledge and agree to the revised policy.

5. Legal Jurisdiction and Governing Law

This Refund Policy is governed by the laws of the State of Wyoming and the United States Federal Laws. Any disputes arising under this policy will be resolved under the jurisdiction of Wyoming courts unless otherwise required by applicable U.S. federal law.

For any questions or concerns regarding this policy, please contact us at: [email protected]